At dmc88, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document transparently explains how we handle your personal information.
Our Privacy Commitment
We continuously invest in the best technologies and processes to ensure your personal information remains safe and secure at all times.
All data transmitted between your device and dmc88 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide.
Your personal information is stored in protected databases with restricted access. Only authorised personnel have access to sensitive data, and all access is logged for audit purposes.
DMC88 has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent. Your data belongs to you.
A layered access control system ensures that each staff member can only access data necessary for their role. This system is regularly reviewed and updated by our security team.
The DMC88 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA) and international best practices in digital user data protection.
Should any security incident involving your data occur, we are committed to notifying you within the stipulated timeframe and taking immediate action to contain any potential damage.
DMC88 ("we", "Platform", or "company") operates under the domain dmc88.pro and are fully committed to protecting the privacy of all users who use our services. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you use the dmc88 platform.
This document applies to all users of the dmc88 platform, including website visitors, registered members, and anyone who interacts with any of our services. By using the dmc88 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform.
We collect your personal information through several means — either directly when you register and use the platform, automatically through tracking technologies, or through legitimate third parties. The following are the types of data we collect:
| Data Category | Example Information | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Account registration & KYC |
| Contact Data | Phone number, email address | Account registration |
| Financial Data | Bank account number, bank name, transaction records | Deposits & Withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Automatically during use |
| Usage Data | Game history, bets, session duration, game preferences | Automatically during use |
| Communication Data | Support chat records, emails, complaints | Interaction with customer support |
DMC88 does not collect sensitive information such as biometric data, medical records, religious beliefs, or political information unless required by law. We also do not store full credit card details — all payment processing is handled through certified payment providers with PCI-DSS grade encryption.
Every piece of information we collect has a clear and legitimate purpose. dmc88 uses your personal data for the following purposes:
DMC88 does not sell or rent your personal data to any third party for their own commercial purposes. However, there are limited situations where we need to share your information:
We work with third-party service providers that help us operate the platform, including payment providers, cloud service providers, identity verification companies, and analytics platforms. All these providers are required to comply with strict data protection standards and may only use your data for the purposes we specify.
We may need to disclose your personal information to lawful authorities such as the police, courts, or regulatory bodies where required by law or a valid court order. In such situations, we will endeavour to notify you in advance unless prohibited by law.
If dmc88 is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified in advance and given choices regarding your data in such situations.
The dmc88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The types of cookies we use include:
You can manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some sections of the DMC88 platform.
The security of your personal data is our highest priority. dmc88 implements a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:
Under Malaysia's Personal Data Protection Act (PDPA) and the privacy principles we uphold, you have the following rights regarding your personal data that we hold:
Requesting a copy of the personal data we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting deletion of your data in certain permitted circumstances.
Objecting to the processing of your data for direct marketing purposes.
Requesting your data in a machine-readable format.
Requesting restriction of data processing under certain conditions.
To exercise any of the above rights, please contact the dmc88 customer support team via Live Chat or our official email. We will process your request within 30 calendar days of receipt. Please note that certain exceptions to these rights exist as provided by law, particularly in cases where processing is required for legal compliance or the protection of public interest.
DMC88 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law. The following are general guidelines for our retention periods:
Upon expiry of the designated retention period, your data will be securely deleted using methods that ensure it cannot be recovered.
The dmc88 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect, use, or store personal information from individuals under the age of 18.
If we determine that we have collected personal data from an individual under the age of 18, we will take immediate action to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered on our platform are required to contact us immediately so that we may take the appropriate action.
DMC88 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, industry practices, or our platform's operations. When we make significant changes, we will:
Your continued use of the dmc88 platform after any amendments take effect will be deemed acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account and discontinue use of the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days. For complaints requiring further investigation, we will provide an update within 14 calendar days.